HOW TO FIND OUT IF MY SYSTEM IS WORKING

Our relationship doesn’t end once we have installed your system!

We will constantly monitor your system on our online portal once your inverter is connected to your WiFi.

We will pre-emptively notify you if there are any problems with your solar system for the first 5 years of operation. Additionally, all of our residential clients will have exclusive access to our troubleshooting team, which are ready to respond to any queries that you may have.

This is just another way Sunrays Power makes solar easy. Rest assured that our dedicated after sales support team will look after your system.

We know once you have your Solar Panel System on the roof, you would like to gain the full benefits of your solar system as early as possible. Just like the pre-approval process, Sunrays Power will help you manage the grid connection application and paperwork.

This is the final, and one of the most critical steps before you are able to fully enjoy the benefits of your residential solar system.

Once your solar system is installed, the Sunrays Power Administration will submit all the grid connection paperwork to your electricity distributor as soon as possible to ensure your system gets connected to the grid as fast as possible.

Our highly experienced Solar Panel Installers will contact you prior to installation for solar installation date. We will install solar system as defined in our agreement, which are designed by our inhouse design experts.

Any minor changes, no matter how small will be discussed with you before the installation to assure you are fully aware of the installation layout.

We make sure we perform a neat installation. Our Solar Panel Installers always take their time, and do not rush to finish the installation earlier, this assures your system is installed carefully and compliant. At the end of the installation day, you will be the proud owner of a solar system that will last for years to come.

Sunrays Power will take the anxiety out of the preapproval process. We have streamlined the paperwork application process, for a quick turnaround time for your commercial or residential installation. At every step of the application process, we will keep you informed, and if there are any complications in the preapproval application, we will work with you to get it sorted efficiently.

Sunrays Power offers you a completely turnkey solution for your Solar Panel System, so just sit back and relax while we take care of all the paperwork worries for your home or business solar installation.

Our consultive approach to quotation will take you step-by-step through our installation process. No matter how complicated your site, our experts will use the site assessment report to design several options tailored to your home, business, or site.

Our friendly sales staff will also help you fully explore your solar finance options. Our free quotation process is 100% obligation free, so you can freely explore the solar options which are best suited to your solar and energy needs.

The Clean Energy Council Code of Conduct is a voluntary scheme for Australian solar retailers. The Clean Energy Council manages the code of conduct and ensures that all signatories always comply with its strict requirements. The Code is the only solar industry code of conduct authorised by the Australian Competition and Consumer Commission (ACCC).

By being a signatory of the Clean Energy Council code of conduct, Sunrays Power commit ourselves towards providing a higher standard of quality and service towards our customers. Our aim is to lift the Australian Solar Industry bar higher than the minimum requirements set out by government and regulations. By upholding the code, we will provide our customers with greater confidence by assuring you that you are buying a quality product from a company that follows all relevant consumer protection laws and is prepared to back the operation of your solar system for at least five years.

Our Solar Designers are licensed and accredited to design and oversee the installation of rooftop solar systems for our clients. Our Designers inspect and ensure every aspect of your solar PV system meets the CEC code of conduct and guidelines. Not only do our designers provide our clients the most optimal design for increased performance, but they also ensure the safety of our installers and clients during the installation process.

The Smart Energy Council is one of Australia’s largest solar industry groups. The SMC helps drive Australia’s Renewable Industry forwards with a proactive, and dynamic approach which drives real progress. As members, our team continues to support a brighter, more affordable, and most importantly green energy future for Australia.

The best warranty is one you never use, by installing REC panels with us, you qualify for REC’s ProTrust Warranty. The ProTrust Warranty is an exclusive offer which can only be given by carefully selected and trained REC Certified Solar Professionals. The REC ProTrust package gives you more savings, greater economic security, and more energy autonomy. Take comfort in knowing that your REC home solar system is covered under an extended product (25 years), performance (25 years), and labour (25 or 10 years) warranty.

Overwhelmed by solar research? With our genuine interest for our clients to make an informed decision, you will get a perfect system for your needs. With our collaborative approach, Sunrays Powers solar experts will ensure they have answered all your questions and offered a streamlined solar system design.

Whether you seek solar for home or solar for business, we’ll sync your usage, budget and requirements generating a sustainable system to suit.

We have inhouse CEC Accredited Designer and engineering team. This assures you have a Rooftop Solar System which is specifically designed in consultation with your requirements. Our Solar Installation Team is highly experienced and work with our stringent installation and quality criteria.

We will never take shortcuts, and make sure that our Solar Installers spend enough time on site and don’t rush through your installation. Our meticulousness ensures that any solar system we install is neat, efficient and lasts for years to come.

We only invest in the brands which comply to our stringent quality criteria. Sunrays Power’s extensive panel and inverter options ensure seamless, hassle-free solar installation. We look into the local warranty support, maintainability, performance, and reliability.

Sunrays Power only collaborate with the best in the biz and are constantly on the lookout for newer and better solar technology to help our clients achieve their energy and savings goals. We don’t want to invite problems to save few dollars, so we don’t install every brand available in the market.

Sunrays Power makes solar easy. Our Genuine passion for renewable energy means, we want your system to last for years to come. To deliver on goals, our consultants advise and teach our clients all the tips and tricks to fully maximise their energy and solar self-consumption. We also monitor your system online for any faults and will proactively notify you when and if there is a problem.

We have dedicated support teams in Queensland, Victoria, and New South Wales to ensure your system works for years. Whether it’s a quick question or maintenance issue, Sunrays Power is just a phone call away.

Sunrays Power will perform a comprehensive analysis of your home, business, or property to fully determine your solar needs. We assure all our clients that every single aspect from safety, efficiency, to your site’s unique challenges are considered before offering you a solar solution.

Through our analysis, we generate a site assessment report, and help you uncover your expected energy production, available government solar incentives, and showcase a variety of design options. Our in house engineers, designers and installers will make sure no stones are left unturned when we design a personalised solution specific to your needs.